About Us
We help businesses achieve sustainable growth through effective customer retention...
Customer Retention:
- Does it matter?
Yes, it's crucial for any business aiming to scale. When you market to repeat customers, you have a 60-70% success rate for selling to them, In contrast, research suggests selling to new customers only has a 5-20% success rate. It’s also somewhere between 5-20x more expensive to acquire new customers than it is to retain an existing one!
Focusing on customer retention both enhances your
profitability and ensures a loyal customer base that keep coming back!
So...
- How do we increase it?
We implement robust Customer Relationship Management (CRM) systems and automated marketing campaigns, tailored to keep your customers connected with you. Our methods include targeted promotions, special offers, and reminders that encourage repeat visits and keeps your customers attention engaged.
SMS Marketing: 95% of SMS messages are opened within the first 3 minutes, ensuring your messages are seen almost immediately.
Email Marketing: Email marketing influences the purchasing decisions of nearly 6 out of every 10 subscribers
... keeping you top-of-mind
And finally...
- What does that look like?
By regularly engaging with your customers through targeted and timely promotions, you can drive more traffic to your business, ensuring your seats stay filled even during previously slower periods! This consistent exposure and brand reinforcement encourage the repeat business that works to make you money.
Let us help you grow your customer base.
We’re committed to helping you create lasting relationships with your customers, ensuring your business thrives through effective customer retention strategies.
1,200+
Customer Relationships
28
Successful Campaigns
100%
Guaranteed Results
Frequently Asked Questions
What services do we offer?
We specialize in website development, Customer Relationship Management (CRM), and automated marketing campaigns through mailing lists. Our goal is to help businesses retain customers and increase their revenue through effective engagement and promotion strategies.
How do the automated marketing campaigns work?
We work with you to provide QR codes, posters, and marketing material for your business, which customers use to sign up for an incentive like a free appetiser or 20% off their next meal. They fill out a form with their details, and our technology handles the rest, from sending them their voucher, to storing their details to be used in future promotions to regularly engage them with your business!
What kind of promotions can you send out?
You can send a variety of promotions through SMS and email, such as discounts, special offers, event reminders, raffles, giveaways and even birthday offers. These promotions can be customized to suit different occasions, such as holidays, big events, and religious festivals to keep your customers engaged with your business.
How is this different from traditional marketing?
Our service leverages automation to ensure direct communication with your customers at the click of a button. Unlike traditional marketing, which can be broad and impersonal, our automated campaigns can target individual customers with relevant offers, boosting customer retention to keep them coming back to your business.
Why not just use social media?
Social media is an incredible way of getting your name out there, but relies on a lot of luck; the majority of your viewers will have never visited your town or even country! We focus on customer retention to keep actual customers coming back, again and again.
How secure is customer data collected through our system?
We prioritize data security and comply with all relevant data protection regulations. The customer data collected is securely stored and only used for the purpose of enhancing your businesses marketing efforts.
